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PRIVACY POLICY

PRACTICE AREAS

PRIVACY POLICY


Last updated: July 2026
 

This Privacy Policy explains how Summit Consulting collects, uses, stores and protects personal information when you use our website, contact us, make an enquiry, book a call or work with us.
 

Our website is www.summitconsult.co.uk.
 

Summit Consulting is based in Belfast, Northern Ireland. We process personal data in accordance with applicable UK data protection law, including the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations where relevant.
 

1. WHO WE ARE

Summit Consulting provides digital marketing consultancy, outsourced marketing support, training and project-based marketing services.
 

For the purposes of data protection law, Summit Consulting is the data controller for the personal information we collect and use in connection with this website and our business.
 

Contact details:

Summit Consulting
Email: kerry.hall@summitconsult.co.uk
Website: www.summitconsult.co.uk
 

Person responsible for data protection: Kerry Hall
 

If you have any questions about this Privacy Policy or how we use your personal data, please contact us using the email address above.
 

2. WHAT PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with us.
 

We may collect:

  • your name

  • email address

  • phone number

  • organisation or business name

  • job title or role

  • details included in your enquiry or message

  • information you provide when booking a call

  • information about services you are interested in

  • client, supplier or associate contact details

  • invoice, payment and accounting information

  • website usage data, such as pages visited, device type, browser type and referral source

  • publicly available business information, where relevant to a business enquiry or working relationship
     

We do not usually collect special category personal data, such as health information, religious beliefs, political opinions or similar sensitive information. Please do not include sensitive personal information in website forms unless it is necessary.
 

3. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information when you:

  • visit our website

  • complete a contact form

  • email us

  • phone or message us

  • book a discovery call or meeting

  • connect with us on LinkedIn, Instagram or other social media platforms

  • become a client, supplier or associate

  • provide information as part of a project, training session or consultancy relationship

  • interact with our website analytics, cookies or third-party tools
     

We may also receive information from publicly available sources, such as business websites, LinkedIn, Companies House, event attendee lists or professional directories, where relevant to business development or client work.
 

4. HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information to:

  • respond to enquiries

  • arrange discovery calls, meetings or training sessions

  • provide proposals, quotes or information about our services

  • deliver digital marketing consultancy, training and project support

  • manage client relationships and communications

  • provide customer service and support

  • manage suppliers, associates and business partners

  • issue invoices and manage payments

  • keep accounting, tax and business records

  • improve our website, services and user experience

  • monitor website performance and understand how people use our website

  • protect our website and business systems

  • meet legal, regulatory, insurance and accounting obligations

  • establish, exercise or defend legal claims
     

We do not sell, rent or trade personal information or email lists.
 

5. OUR LAWFUL BASIS FOR USING YOUR INFORMATION

Under UK data protection law, we must have a lawful basis for processing personal information.
 

Depending on the circumstances, we may rely on:
 

Contract
Where processing is necessary to provide services to you, respond to a request before entering into a contract, or manage our client relationship.
 

Legitimate interests
Where processing is necessary for the running of our business, responding to enquiries, improving our services, maintaining business relationships, keeping business records, marketing our services to relevant business contacts or protecting our business. We only rely on legitimate interests where we have considered your rights and interests.
 

Consent
Where you have given us clear consent, for example for certain cookies or where you have chosen to receive specific marketing communications. You can withdraw consent at any time.
 

Legal obligation
Where we need to process information to comply with the law, including tax, accounting, regulatory or legal requirements.
 

6. WEBSITE CONTACT FORMS

If you submit a form on our website, we use the information you provide to respond to your enquiry.
 

Your form submission may be stored within our website platform and may also be emailed to us. We may keep a record of your enquiry so we can follow up, respond properly and maintain appropriate business records.
 

Please do not submit confidential, sensitive or unnecessary personal information through the website contact form.
 

7. BOOKING CALLS AND THIRD-PARTY TOOLS

Our website may include links or embedded tools from third-party services. These may include, for example:

  • Wix, our website platform

  • Calendly or similar booking tools

  • Google services, such as Google Search Console, Google Analytics or Google Reviews

  • Meta, Instagram, Facebook or LinkedIn

  • email and business software providers

  • accounting, payment or administrative service providers
     

When you use third-party tools or click external links, those third parties may collect and process your personal information in accordance with their own privacy policies. We are not responsible for the privacy practices of third-party websites or platforms.
 

8. COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to help the website function, improve user experience, analyse performance and support embedded tools such as reviews, social media features or analytics.
 

Some cookies are essential for the website to work. Other cookies, such as analytics or marketing cookies, may require your consent.
 

You can manage your cookie preferences through the cookie banner or settings on our website, where available. You can also control cookies through your browser settings.
 

For more information, please see our Cookie Policy.
 

9. EMAIL MARKETING

At present, Summit Consulting is not actively operating a general email marketing mailing list from this website.
 

If this changes in future, we will only send marketing emails where we have a lawful basis to do so. Where consent is required, we will ask for it clearly. You will be able to unsubscribe from marketing emails at any time.
 

We may still send service-related or business-related emails where necessary, for example, to respond to enquiries, manage client work, issue proposals or provide information connected to services you have requested.
 

10. CLIENT DATA AND THIRD-PARTY INFORMATION

When we work with clients, we may receive personal information relating to client staff, customers, suppliers, event attendees, mailing lists, social media accounts, advertising accounts or website users.
 

Where we process personal data on behalf of a client as part of providing services, the client will usually be the data controller and Summit Consulting will act as a data processor. In those circumstances, we process the information in accordance with the client’s instructions and any agreed contract or data processing terms.

If you are an individual whose data is processed as part of work we carry out for a client, you should normally contact that client directly about your data protection rights. We will support our clients in responding to appropriate requests where required.

 

11. WHO WE SHARE PERSONAL INFORMATION WITH

We may share personal information with trusted third parties where necessary for the running of our business or delivery of our services.

 

This may include:

 

  • website and hosting providers

  • email and cloud software providers

  • booking and scheduling tools

  • analytics and search tools

  • accountants, bookkeepers and professional advisers

  • payment providers and banks

  • IT support providers

  • associates, freelancers or subcontractors working with us

  • legal, regulatory or public authorities where required
     

We only share information where there is a valid reason to do so and, where appropriate, we expect service providers to handle personal information securely and in accordance with data protection law.
 

12. INTERNATIONAL TRANSFERS

Some of the platforms and service providers we use may process personal information outside the UK.
 

Where this happens, we aim to use reputable providers and rely on appropriate safeguards where required by data protection law, such as adequacy decisions, standard contractual clauses or equivalent protections.
 

13. HOW LONG WE KEEP PERSONAL INFORMATION

We only keep personal information for as long as necessary for the purposes for which it was collected.
 

As a general guide:

  • website enquiries may be kept for up to 2 years unless they become part of an ongoing client or business relationship

  • client records, contracts, invoices and accounting information may be kept for up to 6 years after the end of the relevant financial year or client relationship

  • supplier and associate records may be kept for up to 6 years

  • email correspondence may be retained where needed for business, legal, insurance or client service reasons

  • analytics data may be kept in accordance with the settings of the relevant analytics platform
     

We may keep information for longer where required for legal, accounting, insurance or dispute resolution purposes.
 

14. HOW WE KEEP YOUR INFORMATION SECURE

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
 

These steps may include password protection, access controls, reputable software providers, secure cloud services and limiting access to personal information to those who need it.
 

However, no website, email system or online service can be guaranteed to be completely secure.
 

15. YOUR DATA PROTECTION RIGHTS

Under data protection law, you have rights in relation to your personal information. These may include the right to:

  • be informed about how your data is used

  • access the personal information we hold about you

  • ask us to correct inaccurate or incomplete information

  • ask us to delete your information in certain circumstances

  • ask us to restrict how we use your information

  • object to processing in certain circumstances

  • ask for your information to be transferred where applicable

  • withdraw consent where processing is based on consent

  • complain to the Information Commissioner’s Office
     

Some rights are subject to legal limits and exemptions. For example, we may need to retain certain records for tax, accounting, insurance or legal reasons.
 

To exercise your rights, please contact kerry.hall@summitconsult.co.uk.
 

16. COMPLAINTS

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
 

You also have the right to complain to the UK data protection regulator, the Information Commissioner’s Office.

ICO website: www.ico.org.uk
 

17. KEEPING YOUR INFORMATION UP TO DATE

Please let us know if your personal information changes so we can keep our records accurate and up to date.
 

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “last updated” date.
 

Please check this page occasionally to make sure you are happy with any changes.
 

19. CONTACT

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Summit Consulting
Email: kerry.hall@summitconsult.co.uk
Website: www.summitconsult.co.uk

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